The Law Office of Jeff Jung remains fully operational and working on all cases throughout the coronavirus pandemic and the governmental stay-home orders, although we are closed to in-person meetings. My staff and I are working full-time from home and have full access to all our case files and resources.
While USCIS and the U.S. consulates have also suspended all in-person interviews and appointments for the time being, they also are continuing to process paperwork. The Department of Homeland Security is considered an essential service, and although not meeting with the public they are still in operation. Postponed interviews will be rescheduled by mail. On April 3, 2020, USCIS announced that the closure of their offices for appointments, interviews, and ceremonies was extended at least through May 3, 2020 -- reopening May 4, 2020. This, of course, is subject to change. For the very latest, you can check uscis.gov/coronavirus.
The Executive Office for Immigration Review has suspended non-detained master calendar hearings at the time of this writing. However, they could resume any day and it is important to obtain the latest information.
If your case was already not expected to involve any person-to-person contact with government offices for at least a year from now, there is no reason at this time to think that processing of your case will be affected at all.
To comply with orders at the state, city, and county levels, we do require that any documents or other materials you need to provide us for your case be sent by email or mail. When sending by mail, be sure NOT to request a signature confirmation since nobody will be present in the office to sign. If mailing any checks or money orders for filing fees, be sure to write them payable to U.S. Department of Homeland Security. Do not put any variation of their name.
We remain fully open for the purposes of receiving your phone calls and emails and are open for new business as well. However, if you simply wish to know if the status of your pending case has advanced, you can help us negotiate these difficult times by checking the USCIS status web page yourself at https://egov.uscis.gov/casestatus/landing.do. You will need the receipt number from the Form I-797 Notice of Action that USCIS sent you after receiving your initial filing. You can also check the normal processing time for any given form by visiting https://egov.uscis.gov/processing-times/. At that site, you choose the Form that you filed and the location where it was filed (it is listed at the bottom of your Form I-797 Notice of Action). The resulting page will tell you the average processing time and will list an "Inquiry Date." If your form was filed later than that Inquiry Date, USCIS will not even entertain an inquiry on the status since it is not considered "late" by their standards.
Please stay safe and healthy as we all do our part to comply with our government's efforts to contain this health crisis.